Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Privacy Policy
This Privacy Policy describes how Graphenstone (Hong Kong) Limited collects, uses, shares, and protects personal information when individuals visit stxkbasictee.com, create an account, place an order, or interact with the clothing e-commerce services offered by Graphenstone (Hong Kong) Limited. This policy applies to personal information processed through stxkbasictee.com and related customer support channels. By using stxkbasictee.com, individuals acknowledge the practices described in this Privacy Policy.
Information Collected Directly
Graphenstone (Hong Kong) Limited collects personal information that individuals provide when creating an account, placing an order, contacting customer support, joining a mailing list, participating in a promotion, or submitting a product review. This information includes name, email address, shipping address, billing address, telephone number, account username, password, order history, product preferences, size information, and communication content. When an individual places an order, Graphenstone (Hong Kong) Limited collects order details, delivery instructions, and contact information required to complete the transaction.
Payment Information
All payment transactions are securely handled by third-party payment gateways. Graphenstone (Hong Kong) Limited does not collect, store, or process payment card details. Payment card details are provided directly to the third-party payment gateway, and Graphenstone (Hong Kong) Limited does not retain payment card details. The third-party payment gateway processes payment information according to its own privacy and security practices.
Information Collected Automatically
When individuals visit stxkbasictee.com, Graphenstone (Hong Kong) Limited automatically collects technical and usage information. This information includes Internet Protocol address, browser type, browser version, device type, operating system, screen resolution, referring website address, pages viewed, links clicked, search terms entered on stxkbasictee.com, access times, and session duration. Graphenstone (Hong Kong) Limited uses this information to operate stxkbasictee.com, analyze traffic, improve product presentation, detect security incidents, and understand customer interest in clothing categories.
Cookies and Similar Technologies
Graphenstone (Hong Kong) Limited uses cookies, pixels, and similar technologies on stxkbasictee.com. Cookies are small text files stored on a device. Graphenstone (Hong Kong) Limited uses strictly necessary cookies to enable account login, shopping cart functions, checkout processes, and security features. Graphenstone (Hong Kong) Limited uses performance cookies to measure page load speed, website traffic, and navigation patterns. Graphenstone (Hong Kong) Limited uses functionality cookies to remember language preferences, region settings, and display choices. Graphenstone (Hong Kong) Limited uses advertising cookies to deliver relevant clothing promotions and measure marketing campaign performance. Individuals can manage cookie preferences through browser settings. Disabling certain cookies may affect checkout, account access, or cart functionality.
Use of Personal Information
Graphenstone (Hong Kong) Limited uses personal information to process orders, fulfill purchases, arrange shipping, provide order updates, handle returns, respond to customer service requests, manage accounts, authenticate users, prevent fraudulent transactions, enforce terms of sale, comply with legal obligations, send transactional messages, send marketing communications when consent is provided, personalize product recommendations, conduct analytics, and improve the clothing e-commerce experience. Graphenstone (Hong Kong) Limited may use email address and telephone number to contact individuals about order status, delivery issues, account security, and customer support matters.
Sharing of Personal Information
Graphenstone (Hong Kong) Limited shares personal information with service providers that perform functions necessary for the clothing e-commerce operations. These service providers include payment gateways, shipping carriers, order fulfillment partners, customer support platforms, email delivery providers, analytics providers, fraud prevention services, and information technology providers. Graphenstone (Hong Kong) Limited requires service providers to protect personal information and use it only for contracted purposes. Graphenstone (Hong Kong) Limited may disclose personal information when required by law, legal process, court order, or governmental request, and when necessary to protect rights, property, safety, customers, or the public. Graphenstone (Hong Kong) Limited may transfer personal information as part of a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.
Data Retention
Graphenstone (Hong Kong) Limited retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and prevent fraud. Retention periods vary based on the nature of the information, the relationship with the individual, and applicable legal requirements. When personal information is no longer needed, Graphenstone (Hong Kong) Limited deletes or anonymizes the information.
Security
Graphenstone (Hong Kong) Limited uses administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, and destruction. These safeguards include access controls, encryption for data transmission, secure servers, network monitoring, and employee training. No method of transmission over the Internet and no method of electronic storage is completely secure. Individuals should protect account credentials and notify Graphenstone (Hong Kong) Limited promptly of suspected unauthorized account activity.
Individual Rights
Individuals may request access to personal information, correction of inaccurate personal information, deletion of personal information, restriction of processing, objection to processing, portability of personal information, and withdrawal of consent. Individuals may opt out of marketing emails by using the unsubscribe link in marketing messages or by contacting Graphenstone (Hong Kong) Limited at [email protected]. Individuals may manage cookies through browser settings. Graphenstone (Hong Kong) Limited will respond to verified requests within the time required by applicable law. Some rights may be limited by legal obligations or legitimate business needs.
Children
stxkbasictee.com is not directed to children. Graphenstone (Hong Kong) Limited does not knowingly collect personal information from children. If a parent or guardian believes that a child has provided personal information to Graphenstone (Hong Kong) Limited, the parent or guardian should contact Graphenstone (Hong Kong) Limited at [email protected]. Graphenstone (Hong Kong) Limited will take reasonable steps to delete the information.
International Transfers
Graphenstone (Hong Kong) Limited may transfer personal information to countries outside the individual's country of residence. These countries may have different data protection laws. When Graphenstone (Hong Kong) Limited transfers personal information internationally, Graphenstone (Hong Kong) Limited uses appropriate safeguards required by applicable law.
Third-Party Links
stxkbasictee.com may contain links to third-party websites, plugins, and services. Graphenstone (Hong Kong) Limited is not responsible for the privacy practices or content of third-party websites. Individuals should review the privacy policies of third-party websites before providing personal information.
Changes to This Privacy Policy
Graphenstone (Hong Kong) Limited may update this Privacy Policy to reflect changes in legal requirements, business practices, or services. Graphenstone (Hong Kong) Limited will post the revised Privacy Policy on stxkbasictee.com. Continued use of stxkbasictee.com after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Information
Questions about this Privacy Policy or requests regarding personal information should be directed to Graphenstone (Hong Kong) Limited at [email protected], FLAT 301, 3/F CANNY IND BLDG, 33 TAI YAU ST SAN PO KONG KLN, HONG KONG, or +852 4687 3526.
